Your trust is important to us.
Domino's Privacy Policy outlines our practices for handling your personal data. We explain what information we collect, how it's used for order fulfillment and service improvement, and your rights regarding data access, correction, and deletion to ensure your privacy is protected.
At Domino's, protecting your personal information is a core part of our commitment to you, our valued customer. We understand that when you interact with our services, whether placing an order for a delicious pizza or signing up for special offers, you trust us with your data. This policy details how we handle that trust, ensuring transparency and security in our data practices.
We collect various types of information to provide and improve your experience. This includes contact details like your name, address, email, and phone number, which are essential for delivering your food. We also gather transaction data, such as your order history and payment information, to process purchases and manage your account effectively. Our goal is to collect only what is necessary to serve you best.
Beyond direct contact and transaction information, we may also collect technical data when you use our website or app, like IP addresses and device identifiers. This helps us understand how our services are used, allowing us to enhance functionality and troubleshoot issues. Rest assured, all data collection is performed with your privacy in mind, adhering to relevant data protection regulations globally, such as the General Data Protection Regulation (GDPR).
Domino's uses the information we collect primarily to fulfill your food orders and provide you with the best possible service. This includes processing your payments, preparing your menu selections, and ensuring timely delivery to your specified address. Your contact information allows us to communicate important updates about your order, from confirmation to delivery status.
We only share your information when necessary to provide our services or when legally required. This might include sharing delivery addresses with our drivers, or payment details with secure payment processors. We ensure that any third-party partners we work with are also committed to data protection and adhere to strict privacy standards, such as those outlined by the Federal Trade Commission (FTC) for consumer protection.
Domino's believes you should have control over your personal data. We provide several mechanisms for you to manage your information and exercise your privacy rights. You have the right to access the personal data we hold about you, request corrections to inaccurate information, and, in certain circumstances, request the deletion of your data.
"We are committed to providing you with clear options to manage your personal data, ensuring transparency and control over your information."
To exercise any of these rights, you can typically log into your Domino's account to update your profile information directly. For more complex requests, such as data access or deletion, you can contact our customer service team. We will guide you through the process and respond to your request in accordance with applicable data protection laws. You also have the right to opt out of marketing communications at any time by clicking the 'unsubscribe' link in our emails or adjusting your preferences in your account settings.
| Data Type | Purpose of Collection | Shared With | Your Control Options |
|---|---|---|---|
| Contact Information (Name, Address, Email) | Order delivery, communications, marketing | Delivery drivers, marketing platforms (with consent) | Update profile, unsubscribe from emails |
| Transaction History (Orders, Payment Method) | Process payments, track loyalty, fulfill orders | Payment processors, internal accounting | Access order history via account |
| Device & Usage Data (IP, Browser Type) | Website/app functionality, security, analytics | Analytics providers (anonymized) | Browser settings, cookie preferences |
| Dietary Preferences (Optional) | Tailor menu suggestions, allergen awareness | Internal kitchen staff (for specific orders) | Update profile, inform customer service |
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